Sunrise Select Cancellation & Refund Policy
Effective Date: 16-07-2026
This Cancellation and Refund Policy governs all Sunrise Select Membership enrollments.
Membership Cancellation
Members may request cancellation of their membership at any time. However, cancellation does not automatically qualify the member for a refund.
Refund Policy
Membership fees are strictly non-refundable once payment has been successfully completed and enrollment has been processed.
After activation, no full or partial refunds shall be issued under any circumstances, including:
- Non-utilization of membership benefits
- Change of personal circumstances
- Relocation
- Change of medical condition
- Voluntary discontinuation of membership
Before Activation
Membership activation is subject to a mandatory 48-hour activation period following successful payment.
Requests received before activation may be reviewed solely at the discretion of Sunrise Hospitals. Approval of any refund or cancellation prior to activation is not guaranteed.
Duplicate or Erroneous Payments
In cases of duplicate payments or technical transaction errors, Sunrise Hospitals will verify the transaction and process an appropriate refund where applicable.
Membership Suspension or Termination
No refund shall be provided if membership is suspended or terminated due to:
- Fraudulent activity
- Identity misuse
- Sharing of digital membership IDs
- False declaration of family members
- Benefit abuse
- Misconduct or aggressive behaviour towards hospital staff
- Violation of Sunrise Select Terms & Conditions
Compassionate Transfer
Memberships are generally non-transferable. However, in the unfortunate event of the death of the primary member, Sunrise Hospitals may, at its sole discretion, transfer the remaining membership validity to an eligible immediate family member for the balance of the 365-day membership period.
Hospital Discretion
Sunrise Hospitals reserves the right to reject, suspend, discontinue, or terminate membership where operational, legal, governance, or fraud-related concerns exist.
Changes to This Policy
Sunrise Hospitals reserves the right to amend this Cancellation & Refund Policy without prior notice. Updated policies become effective immediately upon publication.
Contact Us
For membership cancellation or refund-related enquiries, please contact:
Sunrise Hospitals
Phone: +91 75919 13332
Email: sunriseselect@sunrisehospital.in